1. Use of our Site
When you visit our site we will automatically collect information such as your web browser, device, IP address and time zone. We also collect information as you browse the site, such as the individual web pages or products viewed or search terms entered into the website. We refer to this automatically collected information as ‘device information’.
We may also collect data using the following technologies:
Cookies are small text files that can be used by websites to make a user’s experience more efficient.
We also share information about your use of our site with our trusted social media, advertising and analytics partners who may combine it with other information that you have provided to them or that they have collected from your use of their services.
This site uses different types of cookies. Some cookies are strictly necessary for the operation of the site which will not work correctly without these cookies. For all other types of cookies we need your permission.
Some cookies are placed by third party services that appear on our pages.
Remember, you can usually clear all cookies stored on your device via the settings of your internet browser.
Log files track actions occurring on the site, and collect data including your IP address, browser type, internet service provider, referring/exit pages and date/time stamps.
Web beacons, tags, and pixels
These are electronic files used to record information about how you browse our website.
2. Purchase Information
If you place an order with us, or begin to initiate the checkout process on our site, we will collect the information you have input such as your payment information, first and last name, email address, shipping and billing addresses and telephone number. We will retain this information unless you ask us to delete it.
We need this information in order to process your order and send it to you, or assist you when required with any incomplete transactions. When you provide us with personal information to initiate a transaction, make a payment, place an order, arrange for a delivery or return a purchase we imply that you consent to our collecting and using it for that specific purpose only.
We will always require you to opt-in to our using your information for any marketing purposes.
3. Mailing List
To join our mailing list you must expressly opt-in to joining it via one of our clearly marked sign up forms or fields. We collect information such as your email address and name.
When you sign up for our mailing list we use your information to send marketing emails such as but not limited to discounts, promotions, and product news.
We use a trusted third party provider (Klaviyo) to deliver our newsletters to you. We generate information and statistics, for example the rate at which our marketing emails are opened and clicked in order to constantly improve the quality of our communications for our subscribers.
We will never share our mailing list with third party marketers.
If you have signed up for our marketing newsletter but have changed your mind and wish to opt out you can do so via the ‘unsubscribe from this list’ link at the bottom of our marketing emails. Alternatively, you can email us at firstname.lastname@example.org and we will be happy to unsubscribe you.
Our secure checkout is powered by Shopify and meets all 6 categories of PCI DSS compliance. We use two trusted and secure payment providers - Shopify Payments powered by Stripe and PayPal. We do not store complete credit card information or share your payment details with any other third parties.
5. Third Parties
We will never share your personal information with third party marketers. We only share information with third parties as part of providing our products and services, powering the features of our website, or for marketing purposes where this has been consented to.
We work with a number of trusted and secure third party providers and applications. For example - we work with Shopify who power our online store, Paypal who process payments, and Klaviyo who deliver our marketing emails for us when you opt in. When we work with a third party provider or application we only allow them to collect and use information as necessary to perform the services they provide us.
To protect your personal information we take the reasonable and necessary precautions to ensure that it is not lost, misused, accessed, disclosed, altered or destroyed. Our secure site uses SSL certificates to encrypt content and publish it securely using HTTPS.
When you click on links on our store you may be directed away from our site. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements.
8. Age of Consent
By using this site, you represent that you are of at least the age of consent in your state or province of residence, or that you are of the age of majority in your state or province of residence and consent to allow your minor dependents to use this site.
We may disclose your personal information if we are required by law to do so.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you.
Your data is securely stored through Shopify’s systems and servers.
Remember, if at any time you would like your details removed from our systems you can request this by emailing email@example.com and we will be more than happy to assist you. You can also get in touch with us if you wish to view or amend the information that we hold.
13. Contact Us