Druzy Dreams is an online-only bohemian jewellery boutique. We're a small business based in the UK but ship internationally with thousands of happy customers worldwide.
Every order is lovingly packaged and includes a handwritten thank you note.
We pride ourselves on our service and nothing makes us happier than a smiling customer!
If you’d like to learn more about our ethos, please read through the sections below.
Katherine x (Founder)
- As a small business, we truly appreciate everyone who chooses to place an order with us, which is why we take the time to handwrite a thank you note for each customer.
- We will always do our best to resolve any issues that may arise. On the rare occasions that things don’t quite go to plan, we ask that our customers get in touch and give us the chance to put things right. Click here to email us.
- From Spring 2020 onwards, all new manufacturing orders are supplied by two carefully chosen, trusted manufacturers in India and Indonesia. For designs made by these manufacturers, we opt to use recycled sterling silver (which is the exact same high quality as regular sterling silver).
- Our manufacturers have high ethical standards. We are confident that the highly skilled workers who make our jewellery are treated with fairness, respect and have safe working conditions. One factory is a member of the Responsible Jewellery Council, ISO audited, and has Ethical Trading Initiative certification. The other provides free childcare for working parents, housing for workers, and all employees have health insurance and pensions.
- For designs we source elsewhere, we work with reputable global suppliers with whom we have long-standing relationships.
- We try to balance presenting your order as beautifully as possible whilst avoiding the use of unnecessary packaging, so please be aware that your jewellery items may not be sent individually packaged.
- Our mailing boxes are climate neutral and fully recyclable. They are slim and will fit through a standard UK letter box. The size of our boxes is intentional - they are small enough to result in a high delivery success rate through the letter box whilst being large enough to protect the precious contents and not get lost in transit.
- Our tissue paper is made from 99% recycled material and is fully recyclable.
- Your jewellery will be sent in a reusable satin pouch - perfect for gifting and using to store your jewellery.
- Please note that pierced jewellery is sent in a small sealed plastic pouch for hygiene purposes and to keep these delicate items secure in transit.
- Tree Planting
- Between November 2020 and August 2023 we committed to donate 10,700 trees on behalf of our customers. This initiative has now come to an end, and we are so happy to think of all the saplings that will be planted and that are currently growing around the world thanks to Druzy Dreams customers.
- Donations are via our partnership with One Tree Planted (external site). Trees have been donated around the world in locations such as Australia, the Amazon rainforest, Colombia, Haiti, India, Indonesia, Peru, Uganda, the United Kingdom and Vietnam. One Tree Planted determine the most appropriate native species to plant based on location and time of year.
- Big Ears, Big Heart Ring - Elephant Charities
- In July 2021 we launched the 'Big Ears, Big Heart' rings, with £5 from every sale of these rings donated to elephant charities.
- We have chosen to support Save Elephant Foundation, which is a non-profit organisation supporting a number of projects, primarily the Elephant Nature Park rescue and rehabilitation centre in Northern Thailand.
- Learn more at www.elephantnaturepark.org (external site).
- Other charitable giving
- We donated at least 5% of our monthly net profits to charitable organisations between January - March 2021.
- January 2021 - Derian House Children's Hospice. Derian House provides respite and end-of-life care to more than 400 children and young people across the North West of England. Learn more at www.derianhouse.co.uk (external site).
- February 2021 - The Trussell Trust. The Trussell Trust supports over 1200 food bank centres across the UK, providing emergency food and support to people locked in poverty, while also campaigning for change to end the need for food banks in the future. Learn more at www.trusselltrust.org (external site).
- March 2021 - Refuge. Refuge supports more than 6000 clients every day, helping them to overcome many forms of abuse including domestic violence, sexual violence and female genital mutilation. Learn more at www.refuge.org.uk (external site).
Druzy Dreams Limited
Company no. 13275619
Registered England and Wales
3a Dee Road, TW9 2JN, UK
(Registered office address only. This is not our shipping/returns address and is not open to the public.)
Online only store.
VAT registered: 374855848